Terms of Service
WELCOME TO CRAZESHOWS!
These Terms & Conditions ("Terms") govern your use of the Crazeshows website (www.crazeshows.com) and related services (collectively, the "Website"). Please read these Terms carefully before using the Website. By accessing or using the Website, you agree to be bound by these Terms.
1.Introduction
1.1 These Terms outline the agreement between you, the customer, and Crazeshows,( "we," "us"), the website owner.
1.2 By using the Website, you agree to these Terms in full.
1.3 If you do not agree with these Terms, please do not use the Website.
2. Customer Information
2.1 Please ensure your contact information is accurate when creating an account or placing an order.
2.2 You are responsible for keeping your username and password secure. Do not share this information with others.
2.3 You are responsible for your account and the actions taken within it. If you suspect unauthorized access, contact us immediately.
2.4 Our Website is intended for adults. Adults may purchase products for children as long as those products are intended for children.
2.5 We may restrict or remove your access to the Website if you violate these Terms.
3. Privacy
We respect your privacy. We comply with the Data Protection Act 1998. For more details, please see our Privacy Policy.
4. Product Pricing, Title, and Color
4.1 We strive to ensure all pricing is accurate. However, if a pricing error occurs, we reserve the right to cancel your order or contact you for payment of any difference.
4.2 We may change product pricing without notice.
4.3 You become the owner of products once we receive your payment, it clears our bank account, and the order is shipped.
4.4 We aim to display accurate product colors, but monitor variations may affect how colors appear.
5. Your Order
5.1 You will receive an order confirmation email upon placement. Your order constitutes an offer to purchase the specified goods.
5.2 We accept your offer when we email you confirming dispatch of your order.
5.3 Only items included in the dispatch email are part of the contract between us.
5.4 We may delay or refuse orders with incomplete or unverifiable information, or where fraud is suspected.
5.5 If we cannot verify your details, you will receive a full refund to the card used at purchase.
6. Shipping and Customs Duty
6.1 Orders are shipped subject to availability.
6.2 If an ordered item is out of stock, we may ship it within 28 days or offer a full refund.
6.3 We are not responsible for shipping delays caused by factors outside our control (e.g., labor disputes). We will offer alternative delivery or a full refund in such cases.
7. Cancellation Rights, Returns, and Refunds
7.1 Cancellation must be in writing (email or letter). Phone calls are not valid cancellations.
7.2 Once a product is removed from its original packaging, no cancellation, refund, or return is possible, unless the product is defective.
7.3 Sealed or shrink-wrapped goods can only be returned if defective.
7.4 No cancellation rights apply to personalized, intimate, or hygiene-related products, unless defective.
7.5 To return a product:
7.5.1 Contact us within 14 days, stating your reason, order number, and contact details. If the product is defective, describe the defect(s).
7.5.2 We will contact you within 48 hours to provide return instructions. Do not return goods before receiving our confirmation. We will not reimburse postage unless otherwise agreed in writing.
7.5.3 Repackage the product in its original packaging, including all accessories, brochures, etc. We cannot refund incomplete products.
7.6 Opened, used, or damaged products will only be refunded if they are defective.
7.7 We are not responsible for lost or stolen returns. You should claim compensation from the shipping company.
7.8 We will refund the purchase price within 5-7 days of receiving your return notification and the goods.
8. Faulty Products
Faulty products can be returned under our returns policy.
9. Events Outside Our Control
We are not liable for delays or failures in fulfilling our obligations under these Terms due to causes beyond our reasonable control (e.g., natural disasters, war, civil unrest, labor disputes).
10. Licence
10.1 We grant you a licence to access the Website's content for personal use only.
10.2 This licence allows you to download and cache individual pages.
10.3 You may not download or modify pages or substantial parts of the Website, or host it on an intranet.
10.4 You may not copy, edit, or manipulate our Website design, layout, content, or text without our permission.
10.5 You may not frame our Website within another site.
10.6 Third parties may not "deep link" to our Website without our permission. All links should go to the main index page. Link content should not be misleading, false, derogatory, or offensive.
10.7 This deep linking restriction does not apply to affiliate partners who wish to send customers to a specific page or product.
11. Copyright
11.1 All content, databases, graphics, logos, layouts, and look & feel are our copyright, unless otherwise acknowledged.
11.2 You may not extract or utilize product information from our Website without our permission.
12. User Generated Content
12.1 You may provide reviews or feedback on the Website (user-generated content).
12.2 You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, distribute, edit, translate, and repurpose your user-generated content.
12.3 This content shall not infringe on any third party's intellectual property rights or be illegal.
12.4 We may remove any content that violates these Terms.
12.5 We are not responsible for monitoring user-generated content.
12.6 Complaints should be directed to us using the contact details provided below.
12.7 The CRAZEHOWS, Inc page (www.crazeshows.com) may use user-generated content shared on Instagram using CRAZESHOWS hashtags or tagging @crazeshows. You grant us permission to use your name or handle in association with this content for promotional purposes. You represent that this content does not infringe on any third party's rights.
13. Limitations and Exclusions of Liability
13.1 We are not liable for any free content or information provided on the Website.
13.2 We are not liable for:
Business losses (including loss of profits, income, goodwill, contracts, or commercial opportunities)
Indirect, consequential, or special losses or damages
Losses or damages that were not reasonably foreseeable
Losses relating to data loss or corruption
13.3 These Terms do not exclude or limit liability for death or personal injury caused by us or for fraud.
13.4 These Terms shall not exclude or limit our liability where this conflicts with applicable law.
14. Indemnity
You agree to indemnify us and hold us harmless from any claims arising from your breach of these Terms.
15. Variation
We may change these Terms at any time without notice. These changes will apply to your use of the Website from the date of publication.
16. Assignment
We may assign our rights and obligations under these Terms without notice to you. This right does not apply to you.
17. Severability
If any part of these Terms is found to be invalid, the remaining parts will remain in effect.
18. Waiver
Our failure to enforce any right under these Terms does not constitute a waiver of that right.
19. Third Parties
These Terms are between you and us. They do not benefit any third party.
20. Entire Terms & Conditions
These Terms constitute the entire agreement between you and us.
21. Your Statutory Rights
Your statutory rights as a consumer are unaffected.
22. Text Messaging Program
22.1 Enrollment. By providing your mobile number and consenting to receive text messages, you agree to receive automated marketing messages from us or our vendors. Consent is not required to use our services and can be withdrawn at any time.
22.2 Opting Out. You can opt out by clicking the opt-out link in our messages or contacting us.
22.3 Your Wireless Plan. Message and data rates may apply. Contact your wireless provider for details.
22.4 Your Phone Number
21.Contact Information
Questions about the Terms of Service should be sent to us at support@crazeshows.com
Our contact information is posted below:
Open. Closes at 11:59 PM
Mon - Fri: 8:00 AM - 11:59 PM
Sat: 8:00 AM - 8:00 PM
Sun: 9:00 AM - 6:00 PM
All times Eastern
Email: support@crazeshows.com